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Reference Where performed Task Sequence See the "Create or edit report definitions" section of the Cisco Unified Intelligence Center Report Customization Guide, located at: https://www.cisco.com/en/US/products/ps9755/ products_user_guide_list.html . Unified Intelligence Center embedded in Unified CCX Create report definition 3 See the "Export reports, report definitions, and categories" section of the Cisco Unified Intelligence Center Report Customization Guide, located at: https://www.cisco.com/en/US/products/ps9755/ products_user_guide_list.html . Unified Intelligence Center embedded in Unified CCX Export custom report 4 See the "Import Reports" section of the Cisco Unified Contact Center Express Report User Guide, located at: https://www.cisco.com/en/US/products/sw/custcosw/ ps1846/products_user_guide_list.html. Unified Intelligence Center embedded in Unified CCX Import custom report to Unified CCX 5 See the "Manage user permissions" section of the Cisco Unified Contact Center Express Administration and Operations Guide , located at: https://www.cisco.com/en/US/products/sw/custcosw/ ps1846/products_installation_and_configuration_ guides_list.html. Unified Intelligence Center embedded in Unified CCX Set permissions to the new custom report 6 Create Unified CCX Data Source Create a Unified CCX data source on the Standalone Unified Intelligence Center server that points to the Unified CCX server. Do not create a data source in the Unified Intelligence Center that is bundled with Unified CCX. This scenario is not supported. Note Procedure Step 1 Set the password for the Historical Reporting User. a) Log in to Cisco Unified Contact Center Express Administration using the Unified CCX username and password. b) Select Tools > Password Management. c) In the Historical Reporting User field, set the password, and click Save. Step 2 Record settings of the existing Unified CCX data source. Cisco Unified Contact Center Express Report Developer Guide, Release 12.5(1) 4 Create Custom Reports Create Unified CCX Data Source