/mcpProcedure Step 1 In Cisco Unity Connection Administration, expand Call Management and select System Call Handlers. Step 2 In the Search Call Handlers page, select Add New. Step 3 In the New Call Handler page, enter a display name and the extension that users can dial to reach the call handler. Select the call handler template on which to base the new call handler and select Save. Step 4 In the Edit Call Handler Basics page, in the Edit menu, select Greetings. Step 5 In the Greetings page, select the Standard greeting. Step 6 In the Edit Greeting page, in the Callers Hear section, select Nothing. Step 7 In the After Greeting section, select Conversation and then select Broadcast Message Administrator and select Save. Setting Up a One Key Dialing Option to Send Users to Broadcast Message Administrator You can specify that Unity Connection sends a caller to the Broadcast Message Administrator when a caller presses a particular key during the greeting. To set up a one-key dialing option for accessing the Broadcast Message Administrator, use either of the following procedures: Procedure Step 1 In Cisco Unity Connection Administration, expand Call Management and select System Call Handlers. Step 2 In the Search Call Handlers page, select the applicable call handler. If you want to set up access to the Broadcast Message Administrator from the opening greeting, select the Opening Greeting call handler. Step 3 In the Edit Call Handler Basics page, in the Edit menu, select Caller Input. Step 4 In the Caller Input page, in the Caller Input Keys table, select the applicable phone keypad key. Step 5 In the Edit Caller Input page for the key that you have selected, check the Ignore Additional Input (Locked) check box. Step 6 In the Conversation section, select Broadcast Message Administrator and then select Save. Setting Up a One Key Dialing Option from a User Greeting to Access Broadcast Message Administrator Procedure Step 1 In Cisco Unity Connection Administration, expand Users and select Users. Step 2 In the Search Users page, in the Search Results table, select the applicable user. Step 3 In the Edit User Basics page, in the Edit menu, select Caller Input. Step 4 In the Caller Input page, in the Caller Input Keys table, select the applicable phone keypad key. Step 5 In the Edit Caller Input page for the key that you have selected, check the Ignore Additional Input (Locked) check box. System Administration Guide 141 Messaging Setting Up a One Key Dialing Option to Send Users to Broadcast Message Administrator