/mcpFor the above configuration to take effect, restart the "Connection SpeechView Processor" service from the Connection Serviceability page of the Publisher server in the Unity Connection cluster. Note SpeechView Security Considerations Unity Connection sends the Transcription request over HTTPS protocol to Cisco Webex in-house transcription service. Unity Connection generates RSA-2048 public & private key pair which are used for encryption and decryption of the data. The generated public key is sent securely over HTTPS protocol to Cisco Webex in-house transcription service as JWK object while sending the transcription request from Unity Connection. Cisco Webex in-house transcription service sends the encrypted transcription response to Unity Connection via Cisco Webex Cloud-Connected UC. Unity Connection decrypts the transcription response using private key stored internally at Unity Connection . The pair of private and public keys ensures that each time voice messages are sent to the transcription service, the user information is not passed along with the message. Therefore, the transcription service is unaware of the specific user to whom the voice message belongs to. After sending the transcripted message to the Unity Connection server, the copy of voice message in the transcription service is purged. Considerations for Deploying SpeechView Consider the following when deploying the SpeechView feature: • To enable SpeechView in a digital network deployment, consider onboarding one of the Unity Connection Cluster or Server in the Networking to Cisco Webex Cloud-Connected UC, this would act as Proxy server for other nodes in the Networking. This can make it easier to troubleshoot any problems with transcriptions, track your transcription usage and monitor the load it introduces to your network. If one of your Unity Connection servers has a lower call volume than others in the network, consider designating it as the proxy server for transcriptions. If you do not use a proxy sever for transcriptions, Unity Connection server onboarding to Cisco Webex Cloud-Connected UC will be required for each cluster in the network. In order to use SpeechView in Digital Networking, all nodes in the network must be running on release 15 SU2or later. Note • To extend the SpeechView functionality, users who want to transcribe the voice messages left on their personal number must configure their personal phones to forward calls to Unity Connection when a caller wants to leave a voicemail. This allows to collect all voicemails in one mailbox where they are transcribed. To configure the mobile phones for call forwarding, see the “Task List for Consolidating Your Voicemail from Multiple Phones into One Mailbox” section of the “Changing Your User Preferences” chapter of the User Guide for the Cisco Unity Connection Messaging Assistant Web Tool, Release 15, available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/user/guide/assistant/b_15cucugasst/ b_15cucugasst_index.html. System Administration Guide 183 SpeechView Cisco Webex in-house transcription service SpeechView Security Considerations