/mcpMessage Recording The audio format (or codec) used for recording a message is in the same format as used by playback devices. For example, if you listen to messages primarily on a phone system extension, you should configure Unity Connection to record messages in the same audio format that the phone system uses. For more information, see the Changing the Audio or Video Format of Recordings, on page 280 section. Configuring Termination Warning Prompt By default, Unity Connection plays a termination warning prompt before reaching the maximum allowable message length while callers record their messages. By default, the warning plays 15 seconds before the end of a recording, provided that the recording is not restricted to less than 30 seconds in length. Step 1 In Cisco Unity Connection Administration, expand System Settings and select Telephony. Step 2 On the Telephony Configuration page, enter the values of the following fields: • Minimum Recording Duration in Milliseconds for Termination Warning • Recording Termination Warning Time in Milliseconds • Select Save to apply the changes. If the system is temporarily unavailable to take your message, disable the Recording Termination Warning by setting the value to zero. Note Default Recipient Accounts The default users are created at the time of installation. The users can be modified but cannot be deleted. Following are the three default users that are responsible for message delivery and retrieval of messages when callers are routed to one of the default call management objects: • Operator: By default, the mailbox of the Operator user stores the messages left for Operator call handler. You should either assign a user to monitor this mailbox or reconfigure the Operator call handler to send messages to a different user or system distribution list. • UndeliverableMessagesMailbox: By default, this mailbox is the only member of the Undeliverable Messages distribution list. You should either assign a user to monitor this mailbox or add a user to the Undeliverable Messages distribution list to monitor and reroute (as appropriate) any messages that are delivered to the list. • Unity Connection Messaging System: By default, this mailbox acts as a surrogate sender for unidentified messages or messages from unidentified callers. Dispatch Messages Dispatch messaging is useful when a team is available to respond to messages and only one member of the team is required to respond. Following are the ways to handle dispatch messages: System Administration Guide 129 Messaging Message Recording