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In the Registration Name field, enter a name that identifies the Unity Connection server within your organization. This name is used by the third party transcription service to identify this server for registration and subsequent transcription requests. If you want this server to offer transcription proxy services to other Unity Connection locations in a digital network, check the Advertise Transcription Proxy Services to Other Unity Connection Locations check box. Select Save and then Register. Another window displaying the results open. Wait for the registration process to complete successfully before going on to the next step. If registration does not complete within 5 minutes, there may be a configuration issue. The registration process timeout after 30 minutes. Make sure to save all the configuration of Speech View Transcription Services before synchronizing the license data. Note Step 4 Select Test. Another window displaying the results open. The test usually takes several minutes but can take up to 30 minutes. SpeechView Reports Unity Connection can generate the following reports about SpeechView usage: • SpeechView Activity Report by User —Shows the total number of transcribed messages, failed transcriptions, and truncated transcriptions for a given user during a given time period. • SpeechView Activity Summary Report—Shows the total number of transcribed messages, failed transcriptions, and truncated transcriptions for the entire system during a given time period. Note that when messages are sent to multiple recipients, the message is transcribed only once, so the transcription activity is counted only once. SpeechView Transcription Error Codes Whenever a transcription fails, the third party external transcription service sends an error code to Unity Connection. Cisco Unity Connection Administration interface shows the five default error codes that can modified or deleted by an administrator. In addition, user has the privilege to add a new error code. Whenever a new error code is sent by the third party external transcription service, the administrator needs to add a new error code along with the appropriate description. • The error code and description should be in the default system language. • If the error code provisioning is not done, then the error code received from the third party external transcription service is displayed. Note The default error codes are sent by the third party external transcription service to the SpeechView user. The Table 13-1 shows the default error codes in the Cisco Unity Connection Administration interface. System Administration Guide 171 SpeechView SpeechView Reports