/mcpStep 6 If you have more than one email server in your organization, repeat Step 2 through Step 6 to add each additional IP address to the access list. Configuring Email System to Route Incoming SpeechView Traffic Step 1 Set up an external facing SMTP address that the third party transcription service can use to send transcriptions to Unity Connection. For example, “transcriptions@<yourdomain.com>” If you have more than one Unity Connection server or cluster, you need a separate external facing SMTP address for each server. Alternatively, you can configure one Unity Connection server or cluster to act as a proxy for the remaining servers or clusters in the digital network. For example, if the SMTP domain for the Unity Connection server is “Unity Connectionserver1.cisco.com,” the email infrastructure must be configured to route “transcriptions@cisco.com” to “stt-service@connectionserver1.cisco.com.” If you are configuring SpeechView on a Unity Connection cluster, configure the smart host to resolve the SMTP domain of the cluster to both the publisher and subscriber servers in order for incoming transcriptions to reach the cluster subscriber server in the event that the publisher server is down. Step 2 Add “nuancevm.com” to the “safe senders” list in the email infrastructure so that incoming transcriptions do not get filtered out as spam. In Unity Connection, to avoid timeout or failure of the registration request with the Nuance server, make sure to: • Remove the email disclaimers from the inbound and outbound email messages between Unity Connection and the Nuance server. • Maintain SpeechView registration messages in the S/MIME format. Note Configuring SpeechView Transcription Service Step 1 In Cisco Unity Connection Administration, expand Unified Messaging and select SpeechView Transcription Service. Step 2 In the SpeechView Transcription Service page, check the Enabled check box. Step 3 Configure SpeechView transcription service (For more information, see Help> This Page): • If this server access the transcription services through another Unity Connection location that is digitally networked, select the Access Transcription Services Through Unity Connection Proxy Location field. Select the name of the Unity Connection location from the list and select Save. Skip to Step 4. • If the server is going to access trancription services through another location that isdigitally networked, do the given steps: Select Access Transcription Service Directly field. In the Incoming SMTP Address field, enter the email address recognized by the email system and routed to the “stt-service” alias on the Unity Connection server. System Administration Guide 170 SpeechView Configuring Email System to Route Incoming SpeechView Traffic