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Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

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The Search Global Nicknames page appears displaying the currently configured global nicknames. Step 2 Configure a nickname (For more information on each field, see Help> This Page) • To add a nickname: On the Search Global Nicknames page, select Add New. On the New Global Nicknames page, enter the values of the required fields and select Save. • To edit a nickname: On the Search Global Nicknames page, select the nickname that you want to edit. On the Edit Global Nicknames page, enter the values of the required fields and select Save. • To delete a nickname: On the Search Global Nicknames page, select the nickname that you want to delete. Select Delete Selected and OK to confirm deletion. Subject Line Formats The message subject lines are visible when users view and listen to messages in Web Inbox, Messaging Inbox, an IMAP client, an RSS client, or any other visual client that displays the message subject. Subject lines are not presented to users when they listen to voice messages over phone. You can configure both the wording and the information that is included in the subject line of voice messages, including localizing the subject line according to the language of the recipient. The subject line format is defined for the following types of messages: 1.For Voice Messages: • Outside caller messages: The unidentified voice messages or messages from callers who are not Unity Connection users. This also includes the messages left for a system call handler. • User to user messages: The identified voice messages or messages from Unity Connection users. • Interview handler messages: The messages left for interview handlers. • Live record messages: The messages containing conversation recorded during the communication between users and callers. 2.For Notifications: • Message Notifications: This includes Email notifications that are sent to the Unity Connection users for new voice messages. • Missed Call Notifications: This includes the Email notifications for missed calls. • Scheduled Summary Notifications: This includes the Email notifications sent at scheduled time(s). For more information on Notifications Subject Line Format, see Notifications Subject Line Format section. System Administration Guide 207 System Settings Subject Line Formats