/mcpSubject Line Parameters for Voice Messages Following table describes the parameters that can be used to define message subject lines. Table 9: Parameters Used to Define Message Subject Lines Description Parameter When the %CALLERID% parameter is used in a subject line format, it is automatically replaced with the ANI Caller ID of the sender of the message. If the ANI Caller ID is not available, the text entered in the %CALLERID% (When Unknown) field is inserted into the subject line instead. %CALLERID% When the %CALLEDID% parameter is used in a subject line format, it is automatically replaced with the ID of the number called by the sender of the message. If the Called ID is not available, the text entered in the %CALLEDID% (When Unknown) field is inserted into the subject line instead. You might find this field useful in cases where more than one organization shares a single Cisco Unity Connection system, and there are multiple inbound numbers defined so that callers can be routed to different opening greetings. In this case it might be helpful if messages left in a general help voice mailbox include the number that the sender of the message used when calling the system. %CALLEDID% When the %NAME% parameter is used in the subject line format of an outside caller message, it is automatically replaced with the ANI Caller Name of the sender of the message. If the ANI Caller Name is not available, Cisco Unity Connection inserts the value specified in the %NAME% (When Unknown) field. When the %NAME% parameter is used in the subject line format of a user to user message, it is automatically replaced with the display name of the sender of the message. If the display name is not available, Unity Connection inserts the ANI Caller Name. If the ANI Caller Name is not available, Unity Connection inserts the value specified in the %NAME% (When Unknown) field. When the %NAME% parameter is used in the subject line format of an interview handler message, it is automatically replaced with the ANI Caller Name of the sender of the message. If the ANI Caller Name is not available, Unity Connection inserts the display name of the interview handler. If the display name is not available, Unity Connection inserts the value specified in the %NAME% (When Unknown) field. When %NAME% is used in the Live Record Messages field, it is automatically replaced with the display name of the user who initiated the live record message. If the display name is not available, Unity Connection inserts the ANI Caller Name. If the ANI Caller Name is not available, Unity Connection inserts the value specified in the %NAME% (When Unknown) field. %NAME% System Administration Guide 208 System Settings Subject Line Parameters for Voice Messages