/mcpDescription Option Cycles the volume of the message that is currently being played through three volume levels: normal, loud, and quiet.If the Save Speed and Volume Changes Made by User setting is enabled on the System Settings > Advanced > Conversation Configuration page, the last change made to playback volume is saved as the default playback volume for the user. Change Volume Resets the volume of the message that is currently being played to the default message playback volume setting for the user. If the Save Speed and Volume Changes Made by User setting is enabled on the System Settings > Advanced > Conversation Configuration page, the last change made to playback volume is saved as the default playback volume for the user. Note Reset Volume to Default Decreases the volume of the message that is currently being played. If the Save Speed and Volume Changes Made by User setting is enabled on the System Settings > Advanced > Conversation Configuration page, the last change made to playback volume is saved as the default playback volume for the user. Note Quieter Playback Increases the volume of the message that is currently being played. If the Save Speed and Volume Changes Made by User setting is enabled on the System Settings > Advanced > Conversation Configuration page, the last change made to playback volume is saved as the default playback volume for the user. Note Louder Playback Pauses playback of the message, or resumes playback when the message is already paused. Pause/Resume Jumps backward in the message that is currently being played. By default, the message rewinds five seconds. You can adjust the rewind time on the Playback Message Settings page. Rewind Jumps forward in the message that is currently being played. By default, the message fast-forwards five seconds. You can adjust the fast-forward time on the Playback Message Settings page. Fast-Forward Jumps directly to the After Message menu. Skip to After Message Menu Skips to the next message in the stack and leaves the message in the state it was in. When a new message is skipped, it is saved as unread; when a saved message is skipped, it remains saved; and when a deleted message is skipped, it remains deleted. Skip Message, Save As Is Skips to the next message in the stack and marks the message as new. When this option is selected, if a user skips messages when listening to saved or deleted messages, the messages are marked as unread and are moved to the new message stack. Save as New System Administration Guide 257 Tools Message Playback Menu Tabs