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If Unity Connection is integrated with an LDAP directory, the web application password and password settings (for example, password-complexity settings and whether the password expires) are controlled by the LDAP server. Note Users can also use the Messaging Assistant to change the passwords and PINs. Securing and Changing the Web Application (Cisco PCA) Password You can change the and specify the web application password and voicemail PIN settings for users from Cisco Unity Connection Administration. The Cisco PCA password is referred to as the Web Application password in Cisco Unity Connection Administration. Note Each user must be assigned a unique password with the following properties: • The password must contain at least three of the following four characters: an uppercase character, a lowercase character, a number, or a symbol. • The password cannot contain the user alias or its reverse. • The password cannot contain the primary extension or any alternate extensions. • A character cannot be used more than three times consecutively (for example, !Cooool). The characters cannot all be consecutive, in ascending or descending order (for example, abcdef or fedcba). Following are the considerations when securing Cisco PCA passwords for users: • Users can change the Cisco PCA password only using the Messaging Assistant. • The Cisco PCA password is not related to the Unity Connection phone PIN and the two are not synchronized. The users do not change the Cisco PCA passwords when prompted to change the phone PIN during first time enrollment. Users that can access voice messages using an IMAP client must change the Cisco PCA password when updating the password in IMAP client. Passwords are not synchronized between IMAP clients and Cisco PCA. If users have trouble receiving voice messages in an IMAP client after updating Cisco PCA password, see the "Troubleshooting IMAP Client Sign-In Problems in Cisco Unity Connection" section in the "Configuring an Email Account to Access Cisco Unity Connection Voice Messages" chapter of the User Workstation Setup Guide for Cisco Unity Connection Release 15, available at https://www.cisco.com/c/en/us/td/docs/voice_ip_ comm/connection/15/user_setup/guide/b_15cucuwsx.html. Roles You can assign different roles (System Roles and Custom Roles) to a user from the Edit Roles page of a user or the associated user template. System Roles are the predefined roles provided by Unity Connection whereas Custom Roles are the roles that the administrator creates based on the requirements. For more information on different roles and privileges, see the Roles, on page 26 section of the "User Attributes" chapter.. System Administration Guide 274 User Settings Securing and Changing the Web Application (Cisco PCA) Password