McDewey

Creating User Accounts Manually Users with voice mailboxes are end users and the users without voice mailboxes are system administrators. Before you add user accounts individually, you need to select and define a template and class of service (COS) for each type of account you need to add. For administrator accounts, you also need to select the roles that are assigned to each account. To learn more about the tasks you should do before adding a user account, see the User Attributes, on page 19 chapter. In case of end users, the default voicemail PINs and web application passwords are applied to each user account that you create. These PINs and passwords are either the defaults set for the default Voicemail User Template during installation, or defaults that are set on the Change Password page for the user template that you select when creating the accounts. You need to give these PINs and passwords to users so that they can sign in to the Unity Connection conversation and to the Cisco Personal Communications Assistant (PCA). To increase system security, you need to instruct users to change both PIN and password as soon as possible and you need to enforce PIN and password complexity rules. When you create administrator accounts, consider the following security issues: • By default, the user without a voice mailbox template specifies the System Administrator role, which is the administrator role with the highest privileges. • A default web application password is applied to each administrative account that you create. If you use the default Administrator Template to create a new account, keep in mind that the default password associated with that account is a randomly-generated string. Therefore, make sure to first enter a new default password for the template to replace the randomly-generated string or change the password for each new account that you create it based on the default Administrator Template. To increase system security, you must instruct administrators to change the password as soon as possible and you must enforce password complexity rules also. • If system administrators in your organization require voice mailboxes, you must set up separate accounts for each system administrator. This means that you must create a user account without voice account for signing in to Unity Connection Administration to do administrative tasks and a separate user account with a voice mailbox for sending and receiving voice messages. Do the following procedure to add a user account with or without a voice mailbox. The information in this section is not applicable for adding end user accounts in Cisco Business Edition. Note Adding a User Account Step 1 In Cisco Unity Connection Administration, select Users. The Search Users page appears displaying the currently configured user accounts. Step 2 On the Search Users page, select Add New . The New User page appears. (For information on each field, select Help > This Page.) Step 3 In the User Type list, do either of the following: • Select User With Mailbox to create an end user account. • Select User Without Mailbox to create an administrator account. System Administration Guide 40 Users Creating User Accounts Manually