/mcpPlays during the specific dates and times specified in the schedule of holidays associated with the active schedule. A holiday greeting overrides the standard and closed greetings. Holiday Plays for internal callers only. It can provide information that only co-worker needs to know. An internal greeting overrides the standard, closed, and holiday greetings. Not all phone system integrations provide the support necessary for an internal greeting. Internal Plays when the extension is busy. A busy greeting overrides the standard, closed, internal, and holiday greetings. Not all phone system integrations provide the support necessary for a busy greeting. Busy Can be used for a variety of special situations, such as vacations or a leave. An alternate greeting overrides all other greetings. Alternate Plays if the caller enters invalid digits. This may happen if the digits do not match an extension, the extension is not found in the search scope, or the caller is otherwise restricted from dialing the digits. You cannot disable the error greeting. The system default error recording is, “I did not recognize that as a valid entry.” By default, after the error greeting plays, Unity Connection replays the greeting. Error Call handler greetings can be recorded in multiple languages when the language for the call handler is inherited from the caller. For example, if Unity Connection is configured to provide prompts in French and Spanish, it is possible to record the standard greeting in both languages so that Spanish- and French-speaking callers can hear the greeting in their own language. Note Message Settings The message settings specify who receives messages for the call handler, whether messages are marked for dispatch delivery, the maximum recording length for messages from outside callers, what callers can do when leaving messages, whether their messages are automatically marked secure, and what action to take next on a call after a message is left. Call Handler Owners Call handler owners select a different call handler greeting or record the call handler greetings from the System Call Handlers > Greetings page in Cisco Unity Connection Administration, or they can use the Cisco Unity Greetings Administrator to do so by phone. With Unity Connection 10.5 and later, both the users and distribution lists can be added as the call handler owners. However, only the local users (not the members of nested distribution lists) in a distribution list can added as call handler owners. Note System Administration Guide 86 Call Management Message Settings