/mcpConfiguring Search Spaces This section includes information on configuring a search spaces for Unity Connection, defining the settings and saving them. Step 1 In Cisco Unity Connection Administration, expand Dial Plan and select Search Spaces. Step 2 Configuring search spaces (For more information on each field, see Help> This Page): • To add new search space, select Add New. On the New Search Space page, enter a name for the search space and select Save. In the Edit Search Space page, enter a description for the search space and select Save. • To edit a search space, select the name of the search space that you want to edit. On the Edit Search Space page, change the settings as applicable and select Save. • To delete a search space, check the check box next to the display names of the search spaces that you want to delete. Select Delete Selected and OK to confirm deletion. You can delete a search space even when there are objects using it; however, in this case you must select a replacement search space. Objects that had a search scope set to the deleted search space are changed to use the replacement search space instead. Note • You cannot delete more than 50 search spaces simultaneously. Call Routing Call routing is used to route incoming calls to the operator or to specific subscribers, call handlers, directory handlers, or interview handlers. Also, call routing is used to route subscribers to the subscriber logon conversation. Default Call Routing Rules Unity Connection has two call routing tables—one for direct calls and other for forwarded calls—that handle calls from users and from unidentified callers. 1. Direct rules handle calls from users and unidentified callers that are dialed directly to Unity Connection. The predefined direct routing rules are: • Attempt Sign-In—Calls from users are routed to the user sign-in conversation. With Unity Connection 10.0(1) and later, a user can play and record both video and audio greetings, when login via Attempt Sign-in. Note • Opening Greeting—Calls from unidentified callers are routed to the Opening Greeting. 2. Forwarded rules handle calls that are forwarded to Unity Connection from either a user extension System Administration Guide 96 Call Management Configuring Search Spaces