/mcpOptionally, use a service parameter to set the Built in Bridge defaults across the cluster. For more information, see Enable Built in Bridge for Cluster , on page 136. Procedure Step 1 From Cisco Unified CM Administration, choose Device > Phone. Step 2 Click Find to select the agent phone. Step 3 From the Built in Bridge drop-down list, choose one of the following options: • On—The Built in Bridge is enabled. • Off—The Built in Bridge is disabled. • Default—The setting of the clusterwide Builtin Bridge Enable service parameter is used. Note The recording can fail if the Built-in-Bridge is ON and if you check the Media Termination Point Required check box. Step 4 Click Save. Enable Gateway for Recording Use this procedure to configure the gateway for recording. You must enable Unified Communications Gateway Services. The following task flow contains the high-level process to enable Unified Communications Gateway Services. Procedure Step 1 Configure Unified Communications Manager IOS Services on the Device. Step 2 Configure the XMF Provider. Step 3 Verify Unified Communications Gateway Services. For detailed configuration steps, including examples, refer to the Cisco Unified Communications Gateway Services chapter for either of the following documents: • For more information, see ASR routers Cisco Unified Border Element (Enterprise) Protocol-Independent Features and Setup Configuration Guide. Cisco IOS XE Release 35. • For more information, see ISR routers Cisco Unified Border Element Protocol-Independent Features and Setup Configuration Guide, Cisco IOS Release 15M&T. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 137 Monitoring and Recording Enable Gateway for Recording