/mcpStep 10 Click Save. Note If you created a new softkey template, you can assign the template to a phone through the Phone Configuration window or to a group of phones through Bulk Administration's Update Phones menu. There are several methods to assign softkey template to phones during provisioning. For example, you can use the Universal Device Template configuration, or you can assign it as the default device profile for a specific model. Enable Mobility Within Feature Control Policy If you have configured feature control policies to enable or disable features for Cisco IP Phones, then you will also have to enable Mobility within the policy that is used by your Cisco IP Phones. If the feature is disabled within the feature control policy configuration that is used by your phones, then the Mobility softkey will be disabled for all Cisco IP Phones that use that policy. Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Feature Control Policy. Step 2 Click Find and choose the applicable policy. Note You can also choose Add New if you want to create a new feature control policy that you assign to your phones to enable mobility, along with other associated features. You can assign the policy to phones through the Phone Configuration window, or to a set of phones through the Common Phone Profile Configuration. You can also assign the policy to a universal device template to assign the policy to phones as you provision them. Step 3 In the Name field, enter a name for the feature control policy. The name can include up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (). Ensure that each feature control policy name is unique to the system. Step 4 In the Description field, enter a brief description for the feature control policy. The description can include up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (). Step 5 In the Feature Control area, check both the Override Default check box and the Enable Setting check box that corresponds to the Mobility softkey. Step 6 Click Save. Configure IP Phone for Mobility If you have Single Number Reach or Move to Mobility configured, use this procedure to configure your desk phone with the Mobility feature so that enterprise calls can be redirected to a remote destination. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 22 Remote Worker Features Enable Mobility Within Feature Control Policy