McDewey

Immediate Divert Prerequisites • You must configure the voicemail profiles and hunt pilots. For information on how to configure voicemail profiles and hunt pilots, see System Configuration Guide for Cisco Unified Communications Manager • The following devices support Immediate Divert: • Voice-messaging systems such as Cisco Unity Connection that use the Skinny Client Control Protocol (SCCP). • QSIG devices (QSIG-enabled H.323 devices, MGCP PRI QSIG T1 gateways, and MGCP PRI QSIG E1 gateways), depending on the setting of the Use Legacy Immediate Divert and Allow QSIG During iDivert clusterwide service parameters. • The following table lists the phones that use the Divert or iDivert softkey. Table 21: Cisco Unified IP Phones That Use Immediate Divert Softkeys What to configure in softkey template iDivert Softkey Divert Softkey Cisco Unified IP Phone Model iDivert X Cisco Unified IP Phone 6900 Series (except 6901 and 6911) iDivert X Cisco Unified IP Phone 7900 Series Configured by default X Cisco Unified IP Phone 8900 Series Configured by default X Cisco Unified IP Phone 9900 Series Cisco Unified IP Phones 8900 and 9900 series have the Divert softkey assigned by default. Note Immediate Divert Configuration Task Flow Before you begin • Review Immediate Divert Prerequisites, on page 208. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 208 Voice Messaging Features Immediate Divert Prerequisites