/mcpAdd a Softkey Template to Common Device Configuration Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Common Device Configuration. Step 2 Perform the following steps to create a new Common Device Configuration and associate the softkey template with it; otherwise, proceed to the next step. a) Click Add New. b) Enter a name for the Common Device Configuration in the Name field. c) Click Save. Step 3 Perform the following steps to add the softkey template to an existing Common Device Configuration. a) Click Find and enter the search criteria. b) Click an existing Common Device Configuration. Step 4 In the Softkey Template drop-down list, choose the softkey template that contains the softkey that you want to make available. Step 5 Click Save. Step 6 Perform one of the following tasks: • If you modified a Common Device Configuration that is already associated with devices, click Apply Config to restart the devices. • If you created a new Common Device Configuration, associate the configuration with devices and then restart them. Associate a Common Device Configuration with a Phone Procedure Step 1 From Cisco Unified CM Administration, choose Device > Phone. Step 2 Click Find and select the phone device to add the softkey template. Step 3 From the Common Device Configuration drop-down list, choose the common device configuration that contains the new softkey template. Step 4 Click Save. Step 5 Click Reset to update the phone settings. Associate a Softkey Template with a Phone Procedure Step 1 From Cisco Unified CM Administration, choose Device > Phone. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 372 Receiving Calls Add a Softkey Template to Common Device Configuration