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a) Click Add New. b) Enter a name for the Common Device Configuration in the Name field. c) Click Save. Step 3 Perform the following steps to add the softkey template to an existing Common Device Configuration. a) Click Find and enter the search criteria. b) Click an existing Common Device Configuration. Step 4 In the Softkey Template drop-down list, choose the softkey template that contains the softkey that you want to make available. Step 5 Click Save. Step 6 Perform one of the following tasks: • If you modified a Common Device Configuration that is already associated with devices, click Apply Config to restart the devices. • If you created a new Common Device Configuration, associate the configuration with devices and then restart them. Associate a Common Device Configuration with a Phone Before you begin Add a Softkey Template to a Common Device Configuration, on page 478 Procedure Step 1 From Cisco Unified CM Administration, choose Device > Phone. Step 2 Click Find and select the phone device to add the softkey template. Step 3 From the Common Device Configuration drop-down list, choose the common device configuration that contains the new softkey template. Step 4 Click Save. Step 5 Click Reset to update the phone settings. Associate a Softkey Template with a Phone This procedure is optional. You can use this procedure as an alternative to associating the softkey template with the Common Device Configuration. This procedure also works in conjunction with the Common Device Configuration: use it when you need to assign a softkey template that overrides the assignment in the Common Device Configuration or any other default softkey assignment. Before you begin Configure a Softkey Template for Hunt Group, on page 477 Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 479 Receiving Calls Associate a Common Device Configuration with a Phone