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configuration options to phones. This is the most commonly used method for making a softkey template available to phones. To use the alternative method, see Associate Softkey Template with Phone, on page 522. Procedure Step 1 Add a Softkey Template to Common Device Configuration, on page 372 Step 2 Associate a Common Device Configuration with a Phone, on page 372 Add a Softkey Template to Common Device Configuration Before you begin Perform one or both of the following as needed: • Configure Softkey Template for Built-In Conferencing, on page 520 • Configure Softkey Template for Shared Conferencing, on page 521 Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Common Device Configuration. Step 2 Perform the following steps to create a new Common Device Configuration and associate the softkey template with it; otherwise, proceed to the next step. a) Click Add New. b) Enter a name for the Common Device Configuration in the Name field. c) Click Save. Step 3 Perform the following steps to add the softkey template to an existing Common Device Configuration. a) Click Find and enter the search criteria. b) Click an existing Common Device Configuration. Step 4 In the Softkey Template drop-down list, choose the softkey template that contains the softkey that you want to make available. Step 5 Click Save. Step 6 Perform one of the following tasks: • If you modified a Common Device Configuration that is already associated with devices, click Apply Config to restart the devices. • If you created a new Common Device Configuration, associate the configuration with devices and then restart them. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 523 Presence and Privacy Features Add a Softkey Template to Common Device Configuration