/mcpProcedure Step 1 Dial the extension that is assigned to the Self-Provisioning IVR from a new phone. Step 2 Press 2 to replace an existing phone. Step 3 Enter the primary extension number of an end user phone or common phone followed by the pound key (#). Step 4 Enter the Authentication Code followed by the pound key (#). Migration starts after a successful authentication. Following the migration, the phone restarts with configuration settings migrated from end user’s old phone. Migrate Phones Using Self-Provisioning IVR (Phone Users) Phone users can use this procedure to migrate to a new Cisco IP Phone. Before you begin Make sure that the old phone is in the "Unregistered" state before you proceed with migration. You can plug the new phone into the network, wait until the phone registers and then perform the migration tasks. Once the migration is successful, the device will re-register with the users phone configuration data. Procedure Step 1 Dial the extension that is assigned to the Self-Provisioning IVR from a new Cisco IP Phone. Step 2 Press 2 to replace an existing phone. Step 3 Enter the primary extension number of your phone followed by the pound key (#). Step 4 Enter your PIN followed by the pound key (#). Migration starts after a successful authentication. After successful migration, the phone restarts with the configuration settings migrated from your old phone. Note If the phone is assigned to another user, a phone user can re-provision the phone provided an administrator has enabled the Allow Provisioning of a phone already assigned to a different End User option in the user's User Profile window. Talk to your administrator about this option. Phone Migration Task Flow Using Phone Migration Service Use the following task flow to guide you through the phone migration procedure using Phone Migration Service. After you complete this workflow, you can migrate old or faulty Cisco IP Phones, and track the migrated phones list. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 706 Device Management Migrate Phones Using Self-Provisioning IVR (Phone Users)