McDewey

Description Call Type Local calls that are routed through the public switched telephone network (PSTN) to numbers without an area code or that include one of the local area codes. Local Long-distance calls that originate in the Unified Communications Manager network and go out through the PSTN. Long Distance International calls that originate in the Unified Communications Manager network and go out through the PSTN. International Inbound calls that originate outside the Unified Communications Manager network, enter through a gateway and go into the Unified Communications Manager network. Incoming All other outgoing calls, such as toll-free numbers or emergency calls such as 911. Others Note The calls that the chart/table shows comprise an average number of calls per day. If the data that is generated is less and you have chosen a wide date range, the report shows negligible values that are treated as 0, and the graph does not display. For example, if a Day of Week report gets generated for eight days that comprise two Mondays, the data that is shown for Monday represents the average number of calls for both the Mondays (the sum of all the calls in each Monday that is divided by 2). Similarly, in an Hour of Day report, the data that displays against 05-06 will represent the average number of calls per day between the time 05 and 06 of the date range that was chosen for the report. Step 4 In the Select Phone Number(s) group box, you can either choose all phone numbers or search for phone numbers based on users. Note You can enter a wildcard pattern like "!" or "X" to search on phone numbers. The "!" represents any n digit that has 0-9 as each of its digits, and the "X" represents a single digit in the range 0-9. To choose all phone numbers, check the Select All Phone Number(s) check box. To choose phone numbers based on users, enter the phone number of the individual in the Phone Number field and click the Add Phone Number button. You can also use a provided search function, as described in the User Search, on page 95. Step 5 Choose CSV in the Report Format area, if you want the report in CSV format. Choose PDF in the Report Format area, if you want the report in PDF format. Step 6 Click View Report. Step 7 Click Send Report, if you want to mail the report. To send the report, perform the procedure that is described in the Mail Reports, on page 63. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 109 CDR Analysis and Reporting Generate Traffic Summary by Phone Number Reports