/mcpNotes Possible Values Description Type Parameter If the queue is not assigned to an agent or supervisor, this value is -1. — Number of agents who are currently logged in to the system. Integer -->agentsLoggedOn Queue API Errors Description Error Type Status Unauthorized (for example, the user is not yet authenticated in the Web Session). Authorization Failure 401 The resource specified is invalid or does not exist. Not Found 404 The user ID provided is invalid or is not recongnized. No such user exists in CTI. User Not Found 404 Any runtime exception is caught and responded with this error. Internal Server Error 500 Team The Team object represents a team and contains the URI, team name, and the users associated with the team. The Team object does not contain a full User object for each of the team's users, but a summary object that contains the User uri, loginId, firstName, lastName, ReasonCode, and extension parameters. For more information about these parameters, see User API Parameters. The Team object is structured as follows: <Team> <uri>/finesse/api/Team/34</uri> <id>34</id> <name>My Team</name> <users> <User> <uri>/finesse/api/User/1234/</uri> <loginId>1234</loginId> <firstName>Charles</firstName> <lastName>Brown</lastName> <dialogs>/finesse/api/User/1234/Dialogs</dialogs> <extension>1001001</extension> <pendingState></pendingState> <state>LOGOUT</state> <stateChangeTime>2012-03-01T17:58:21.345Z</stateChangeTime> </User> <User> <uri>/finesse/api/User/1235/</uri> <loginId>1235</loginId> <firstName>Jack</firstName> <lastName>Brawn</lastName> <dialogs>/finesse/api/User/1235/Dialogs</dialogs> <extension>1001002</extension> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 144 Cisco Finesse Desktop APIs Queue API Errors