/mcpFor more details on the properties that can be customized, refer to the Cisco Finesse Administration Guide. Note: The customized properties can only be set in the configs section and are not role-specific. --> <!-- <config key="enableDragDropAndResizeGadget" value="false"/> --> <!-- <config key="wrapUpCountDown" value="true"/> --> <!-- <config key="desktopChatAttachmentEnabled" value="true"/> --> <!-- <config key="enableShortCutKeys" value="true"/> --> <!-- The logo file for the application --> <!-- For detailed instructions on using custom icons for logos and tabs, please refer to the section "Customize Title and Logo in the Header" in the Finesse Administration Guide. --> <!-- <config key="logo" value="/3rdpartygadget/files/cisco_finext_logo.png"/> --> </configs> <header> <!-- Please ensure that at least one gadget/component is present within every headercolumn tag --> <leftAlignedColumns> <headercolumn width="300px"> <component id="cd-logo"> <url>/desktop/scripts/js/logo.js</url> </component> </headercolumn> <headercolumn width="230px"> <component id="agent-voice-state"> <url>/desktop/scripts/js/agentvoicestate.component.js</url> </component> </headercolumn> <headercolumn width="251px"> <component id="nonvoice-state-menu"> <url>/desktop/scripts/js/nonvoice-state-menu.component.js</url> </component> </headercolumn> </leftAlignedColumns> <rightAlignedColumns> <headercolumn width="50px"> <component id="broadcastmessagepopover"> <url>/desktop/scripts/js/teammessage.component.js</url> </component> </headercolumn> <headercolumn width="50px"> <component id="chat"> <url>/desktop/scripts/js/chat.component.js</url> </component> </headercolumn> <headercolumn width="50px"> <component id="make-new-call-component"> <url>/desktop/scripts/js/makenewcall.component.js</url> </component> </headercolumn> <headercolumn width="72px"> <component id="identity-component"> <url>/desktop/scripts/js/identity-component.js</url> </component> </headercolumn> </rightAlignedColumns> </header> <layout> <role>Agent</role> <page> <gadget>/desktop/scripts/js/callcontrol.js</gadget> <!-- The following Gadget is used for WebChat and Email. It is ONLY supported with WebChat Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 228 Cisco Finesse Configuration APIs LayoutConfig