<label>finesse.container.tabs.agent.myStatisticsLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://localhost:8445/cuic/gadget/LiveData/LiveDataGadget.xml?gadgetHeight=150&
viewId=67D4371110000140000001080A4E5E6B&filterId=ResourceIAQStats.resourceId=loginId</gadget>
</gadgets>
</column>
</columns>
</tab>
<!--
The following Tab and Gadget are used for WebChat and Email. They are ONLY supported
with WebChat and Email. If you are not using WebChat or Email, then
remove them. If you are using WebChat or Email, include this Gadget in the Desktop
Layouts used by Teams associated with chat or email
CSQs.
To include this functionality:
- Remove these comments leaving the tab and gadget
- Replace all instances of "my-ccp-server" with the Fully Qualified Domain Name
of your CCP Server.
- [OPTIONAL] Adjust the height of the gadget by changing the "gadgetHeight"
parameter.
IMPORTANT NOTE:
- In order for this Gadget to work, you must have performed all documented
prerequisite steps.
RESTRICTIONS:
- The multisession-reply-gadget must not be configured as a page level gadget
- The multisession-reply-gadget must not be configured in a column
<tab>
<id>manageNonVoiceMedia</id>
<icon>settings</icon>
<label>finesse.container.tabs.agent.manageNonVoiceMediaLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://my-ccp-server/multisession/ui/gadgets/multisession-reply-gadget.xml?gadgetHeight=590</gadget>
</gadgets>
</column>
</columns>
</tab>
-->
</tabs>
</layout>
<layout>
<role>Supervisor</role>
<page>
<gadget>/desktop/scripts/js/callcontrol.js</gadget>
<!--
The following Gadget is used for WebChat and Email.
It is ONLY supported with WebChat
and Email.
If you are not using WebChat and Email, then
remove it.
If you are using WebChat or Email, include this Gadget in the Desktop Layouts
used by Teams associated with chat or email
CSQs. To include this functionality:
- Remove these comments leaving the gadget
RESTRICTIONS:
- The NonVoiceControl gadget must be configured as a page level gadget
Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1)
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Cisco Finesse Configuration APIs
LayoutConfig