/mcp</tab> <tab> <id>myHistory</id> <icon>history</icon> <label>finesse.container.tabs.supervisor.myHistoryLabel</label> <columns> <column> <!-- The following gadgets are used for viewing the call history and state history of a supervisor. --> <gadgets> <gadget>https://localhost:8445/cuic/gadget/LiveData/LiveDataGadget.xml?gadgetHeight=280& viewId=ECD59EE071BE439A898187B29575E175&filterId=AgentCallLogDetailStats.agentID=loginId</gadget> <gadget>https://localhost:8445/cuic/gadget/LiveData/LiveDataGadget.xml?gadgetHeight=280& viewId=5D411E8A10000140000000230A4E5E6B&filterId=AgentStateDetailStats.agentID=loginId</gadget> </gadgets> </column> </columns> </tab> <tab> <id>teamData</id> <icon>team-data</icon> <label>finesse.container.tabs.supervisor.teamDataLabel</label> <columns> <column> <gadgets> <gadget>https://localhost:8445/cuic/gadget/LiveData/LiveDataGadget.xml?gadgetHeight=620& viewId_1=7291DCB410000140000000890A4E5B33&filterId_1=ResourceIAQStats.resourceId=CL&viewId_2=728283C210000140000000530A4E5B33 &filterId_2=ResourceIAQStats.resourceId=CL</gadget> <!-- The following Gadget is used for WebChat and Email. It is ONLY supported with WebChat and Email. If you are not using WebChat or Email, then remove it. If you are using WebChat or Email, include this Gadget in the Desktop Layouts used by Teams associated with chat or email CSQs. To include this functionality: