McDewey

Notes Possible Values Description Type Parameter For example, a value of 300 means the server time is GMT + 5 hours. A value of -300 means the server time is GMT - 5 hours. — The difference (in minutes) between the server time and GMT time. Integer timezoneOffset — The URI to get a new copy of the SystemInfo object. String uri — — The XMPP server domain. String xmppDomain — — The XMPP server pubsub domain. String xmppPubSubDomain SystemInfo API Errors Description Error Type Status Any runtime exception is caught and responded with this error. Internal Server Error 500 Diagnostic Portal Diagnostic Portal APIs Diagnostic Portal APIs are primarily to integrate Finesse with the Cisco Prime Contact Center Module and get information about the health of the Finesse system. You can access these APIs only through HTTPS. The Diagnostic Portal APIs are not usable unless Finesse has initially gone IN_SERVICE, after which Finesse can go OUT_OF_SERVICE and the APIs should continue to work. Note Diagnostic Portal—Get Performance Information The Diagnostic Portal—Get Performance Information API allows an administrator to get performance information to a Diagnostic Portal object. https://FQDN/finesse-dp/rest/DiagnosticPortal/GetPerformanceInformation URI: https://finesse1.xyz.com/finesse-dp/rest/DiagnosticPortal/GetPerformanceInformation Example URI: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 337 Cisco Finesse Serviceability APIs SystemInfo API Errors