/mcpKeys and NULL Option Data Type Description Name NULL DBINT The number of calls of this call type offered during the rolling five-minute interval. CallsOfferedTo5 NULL DBINT The total number of calls of this call type offered to this call type since midnight. CallsOfferedToday NULL DBINT The number of calls that have been Redirected On No Answer in the current half-hour interval. This does not include calls rerouted using the router requery feature. This field is applicable to both Unified ICM and Unified CCE with the following exception: the field is not incremented if the call is answered by an agent on a standard ACD unless the call was translation routed. Note: "Calls" may include voice calls and nonvoice tasks from third-party multichannel applications that use the Task Routing APIs. CallsRONAHalf NULL DBINT The number of calls that have been Redirected On No Answer in this in the rolling five-minute interval. This does not include calls rerouted using the router requery feature. Note: "Calls" may include voice calls and nonvoice tasks from third-party multichannel applications that use the Task Routing APIs. CallsRONATo5 NULL DBINT The number of calls that have been Redirected On No Answer since midnight. This does not include calls rerouted using the router requery feature. Note: "Calls" may include voice calls and nonvoice tasks from third-party multichannel applications that use the Task Routing APIs. CallsRONAToday NULL DBINT For Cisco Unified Contact Center Express , the number of calls that run a Label node or a Divert Label node in their routing script in the current half-hour interval. For Unified ICM, the number of calls that run a Label node or a Divert Label node in their routing script; or were routed to a standard ACD without using a translation route in the half-hour interval. CallsRoutedNonAgentHalf Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 146 All Tables Call_Type_Real_Time