/mcpKeys and NULL Option Data Type Description Name NULL DBINT The total hold time in seconds for calls of this call type ending during the current half-hour interval. This field is applicable to bothUnified ICM and Unified CCE with the following exception: the field is not incremented if the call is answered by an agent on a standard ACD unless the call was translation routed. HoldTimeHalf NULL DBINT The total hold time in seconds for calls of this call type ending during the rolling five-minute interval. HoldTimeTo5 NULL DBINT The total hold time in seconds for calls of this call type ending since midnight. HoldTimeToday NULL DBINT Number of calls that were routed to the default label since midnight. ICRDefaultRoutedToday NULL DBINT Number of calls that were routed to the default label during the current half-hour interval. ICRDefaultRoutedToHalf NULL DBINT The master script currently scheduled for the call type. MasterScriptID NULL DBINT The number of calls routed with an announcement node since midnight. This node returns a label to the network that specifies the announcement to be played. NetworkAnnouncementToday NULL DBINT The number of calls routed with an announcement node during the current half-hour period. This node returns a label to the network that specifies the announcement to be played. NetworkAnnouncementToHalf NULL DBINT Number of calls that were routed to a Termination node that specifies "Use network default" since midnight. This node returns a label to the network telling it to apply its default treatment to the call. NetworkDefaultRoutedToday NULL DBINT Number of calls of this type for which the IXC used default routing during the current half-hour interval. NetworkDefaultRoutedToHalf NULL DBINT The number of calls that overflowed to another call type during the current half-hour interval. This field increments when a requalify or call type node is run in the script. OverflowOutHalf Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 150 All Tables Call_Type_Real_Time