/mcpKeys and NULL Option Data Type Description Name NULL DBINT The number of calls that overflowed to another call type during the rolling five-minute interval. This field increments when a requalify or call type node is run in the script. OverflowOutTo5 NULL DBINT The number of calls that overflowed to another call type since midnight.This field increments when a requalify or call type node is run in the script. OverflowOutToday NULL DBINT Number of calls of this type that were routed to the Busy target since midnight. ReturnBusyToday NULL DBINT Number of calls of this type that were routed to the Busy target during the current half-hour interval. ReturnBusyToHalf NULL DBINT Count of calls that run a Release node in their routing script in the current half-hour interval. ReturnReleaseHalf NULL DBINT Count of calls that run a Release node in their routing script since midnight. ReturnReleaseToday NULL DBINT Number of calls of this type that were routed to the Ring target since midnight. ReturnRingToday NULL DBINT Number of calls of this type that the software routed to the Ring target during the current half-hour interval. ReturnRingToHalf NULL DBINT Number of calls of this type abandoned in the Router queue during the current half-hour interval. This field is applicable to bothUnified ICM and Unified CCEwith the following exception: the field is not incremented if the call is answered by an agent on a standard ACD unless the call was translation routed. RouterCallsAbandQHalf NULL DBINT Number of calls of this type abandoned in the Router queue during the rolling five-minute interval. RouterCallsAbandQTo5 NULL DBINT Number of calls of this type abandoned in the Router queue since midnight. RouterCallsAbandQToday NULL DBINT The number of calls that abandoned at the agent desktop before being answered in the current half-hour interval. RouterCallsAbandToAgentHalf NULL DBINT The number of calls that abandoned at the agent desktop before being answered within the rolling five-minute interval. RouterCallsAbandToAgentTo5 Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 151 All Tables Call_Type_Real_Time