/mcpKeys and NULL Option Data Type Description Name NULL DBINT The number of calls in a half-hour period that detected a network answering machine. NetworkAnsMachineDetectToHalf NULL DBINT The number of calls made during the half hour interval which were not answered. NoAnswerDetectToHalf NULL DBINT The number of calls in a half-hour period not receiving dial tone. NoDialToneDetectToHalf NULL DBINT The number of calls in the current half hour period that did not receive a ring-back tone, that were disconnected by the carrier or the network while ringing, or that were flagged with a data error or a no-value call. NoRingBackDetectToHalf NULL DBINT The number of calls where the customer requested a personal callback. PersonalCallbackCountToHalf AK-1 NOT NULL DBFLT8 A value used internally by the system software to track virtual time. RecoveryKey NULL DBINT The total time all ports configured on the dialer spent reserving agents during the 30 minute interval. This may also include time in queue if the reservation script is using a queue node. ReservePortTimeToHalf NULL DBINT The number of calls made during the half-hour interval in which SIT tones were detected. SITToneDetectToHalf PK NOT NULL DBINT The Central Controller’s time zone for the date and time. The value is the offset in minutes from UTC (formerly GMT).The value is negative for time zones to the east of UTC and positive for time zones to the west of UTC. TimeZone NULL DBINT The number of calls made during the half-hour interval in which a voice was detected. VoiceDetectToHalf NULL DBINT The number of calls where the customer phone number was incorrect (the customer did not live there). WrongNumberCountToHalf Dialer_Interval This section describes the Dialer Interval table. Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 234 All Tables Dialer_Interval