/mcpKeys and NULL Option Data Type Description Name IE1, NULL DBDATETIME The current date and time stamp when the records are written to the HDS database. The logger database has NULL for this column. DbDateTime PK2, NOT NULL DBINT The dialer to which these statistics refer. DialerID NULL DBINT The total time all ports configured on the dialer spent dialing contacts during this reporting interval. This includes time spent in transfer and call progress detection. DialingTime NULL DBINT The number of calls in a reporting interval period that detected a FAX machine. FaxDetect NULL DBINT Reserved for future use. FutureUseInt3 NULL DBINT Reserved for future use. FutureUseInt4 NULL DBINT Reserved for future use. FutureUseInt5 NULL DBINT The total time all ports configured on the dialer spent idle during a 30-minute interval. IdlePortTime NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) Number of calls where the voice energy was not significant enough to count. LowNoiseVolume NULL DBINT The maximum number of dialer ports used during a 30-minute interval on the dialer. MaxDialerPorts NULL DBINT The number of calls in a reporting interval period that detected a network answering machine. NetworkAnsMachineDetect NULL DBINT The number of calls made during the reporting interval which were not answered. NoAnswerDetect NULL DBINT The number of calls in a reporting interval period not receiving dial tone. NoDialToneDetect NULL DBINT The number of calls in the current reporting interval period that did not receive a ringback tone, that the carrier or the network disconnected while ringing, or that were flagged with a data error or a no-value call. NoRingBackDetect NULL DBINT The number of calls where the customer requested a personal callback. PersonalCallbackCount Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 236 All Tables Dialer_Interval