McDewey

Maps port numbers on the dialer to the ports on the ACD, and identifies the ACD stations and their mapping to dialer ports. Use the Blended Agent Configuration option within Unified ICM Configuration Manager to modify Dialer_Port_Map records. The Primary Key (PK) is nonclustered. Related Table Dialer, on page 220 (via DialerID) Table 169: Indexes for Dialer_Port_Map Table index_keys index_description index_name DialerID, PortNumber clustered, unique, primary key located on PRIMARY XPKPort_Map Table 170: Fields in Dialer_Port_Map Table Keys and NULL Option Data Type Description Name PK, FK NOT NULL DBINT The dialer to which these statistics refer. DialerID NULL DBINT Reserved for future use FutureUseInt1 NULL DBINT Reserved for future use FutureUseInt2 NULL DBINT Reserved for future use FutureUseInt3 NULL DBINT Reserved for future use FutureUseInt4 NULL DBINT Reserved for future use FutureUseInt5 NULL varchar(64) Reserved for future use FutureUseVarchar1 NULL varchar(64) Reserved for future use FutureUseVarchar2 NULL varchar(64) Reserved for future use FutureUseVarchar3 PK NOT NULL DBINT Identifies the particular dialer port on this dialer that matches the ACD port. PortNumber NULL varchar(32) Identifies the ACD station and its mapping to a dialer port. Station Dialer_Port_Real_Time This table is in the Blended Agent category (see Blended Agent (Outbound Option), on page 616). To see database rules for these tables, see Blended Agent Tables (Outbound Option), on page 695. Local database only. Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 238 All Tables Dialer_Port_Real_Time