McDewey

Contains the current status of every telephone line for every dialer in Blended Agent. The Primary Key (PK) is nonclustered. Related Tables Dialer, on page 220 (via DialerID) Campaign, on page 156 (via CampaignID) Query_Rule, on page 362 (via QueryRuleID) Table 171: Indexes for Dialer_Port_Real_Time Table index_keys index_description index_name DialerID, PortNumber clustered, unique, primary key located on PRIMARY XPKDialer_Port_Real_Time Table 172: Fields in Dialer_Port_Real_Time Table Keys and NULL Option Data Type Description Name NULL VNAME32 If the port is dialing, this value is the account number (if available) being dialed. AccountNumber FK NULL DBINT If the port is dialing, this value indicates the campaign from which the contact being dialed was retrieved. CampaignID NOT NULL DBDATETIME The Central Controller date and time at which each row was saved. DateTime PK, FK NOT NULL DBINT The dialer to which these statistics refer. DialerID NULL DBINT Reserved for future use FutureUseInt1 NULL DBINT Reserved for future use FutureUseInt2 NULL DBINT Reserved for future use FutureUseInt3 NULL DBINT Reserved for future use FutureUseInt4 NULL DBINT Reserved for future use FutureUseInt5 NULL varchar(32) If the port is dialing, this value is the phone number being dialed. PhoneNumber PK NOT NULL DBINT The dialer port (line) number within the current dialer. PortNumber Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 239 All Tables Dialer_Port_Real_Time