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Keys and NULL Option Data Type Description Name NULL Char(1) Type or direction of the campaign as set in the script editor for this skill group (N=None, I=Inbound, O=Outbound, B=Blended) DialerSkillGroupType NULL DBINT The number of calls in a half-hour period that detected a FAX machine. FaxDetectToHalf NULL DBINT Reserved for future use. FutureUseInt1 NULL DBINT Reserved for future use. FutureUseInt2 NULL DBINT Reserved for future use. FutureUseInt3 NULL DBINT Reserved for future use. FutureUseInt4 NULL DBINT Reserved for future use. FutureUseInt5 NULL DBFLT4 Number of lines being dialed per agent right now. LinesPerAgentToHalf NULL DBINT Number of calls where the voice energy was not significant enough to count. LowNoiseVolumeToHalf NULL DBINT The number of calls in a half-hour period that detected a network answering machine. A network answering machine can be a network based IVR, or a network based answering service. NetworkAnsMachineDetectToHalf NULL DBINT The number of calls in a half-hour period that were not answered. NoAnswerDetectToHalf NULL DBINT The number of calls in a half-hour period that did not receive a dial tone. NoDialToneDetectToHalf NULL DBINT The number of calls in a half-hour period that did not receive a ring back tone. NoRingBackDetectToHalf NULL DBINT The number of calls where the customer requested a personal callback. PersonalCallbackCountToHalf AK1 NOT NULL DBFLT8 The unique record identifier. RecoveryKey NULL DBINT The number of calls in a half-hour period that detected a network SIT tone. SITToneDetectToHalf PK, FK NOT NULL DBINT The unique identifier of the skill group. SkillGroupSkillTargetID Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 246 All Tables Dialer_Skill_Group_Half_Hour