/mcpKeys and NULL Option Data Type Description Name NOT NULL DBINT Integer to determine whether the agent will be allowed to log into devices which have a shared ACD line. If the value is 0, the agent is not allowed to login to the shared ACD line. If the value is 1, the agent is allowed to login to the shared ACD line. MultilineAgentControl NOT NULL DBINT Integer to determine whether to play a ziptone when auto answering an inbound call. In order to set this field, auto answer must be enabled for the desk setting or an APIError will be returned If the value is 0, zip tone will not be played. If the value is 1, zip tone will be played. MultilineAgentStateBehavior NOT NULL DBCHAR Reserved for future use. NonACDCallsAllowed NOT NULL DBCHAR Indicates if the agent can initiate international calls: • Y = Yes, agent can initiate calls. • N = No, agent cannot initiate calls. OutboundAccessInternational NOT NULL DBCHAR Indicates if the agent can initiate operator assisted calls: • Y = Yes, agent can initiate calls. • N = No, agent cannot initiate calls. OutboundAccessOperatorAssisted NOT NULL DBCHAR Indicates if the agent can initiate outbound PBX calls: • Y = Yes, agent can initiate calls. • N = No, agent cannot initiate calls. OutboundAccessPBX NOT NULL DBCHAR Indicates if the agent can initiate calls through the private network: • Y = Yes, agent can initiate calls. • N = No, agent cannot initiate calls. OutboundAccessPrivateNet Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 24 All Tables Agent_Desk_Settings