/mcpKeys and NULL Option Data Type Description Name PK, FK NOT NULL DBINT The identifier for the Media Routing Domain associated with this peripheral. MRDomainID FK NULL DBINT Unique identifier for the target. Note This applies for Unified CCE agents only. NetworkTargetID NULL DBINT OnHold status of the agent: • 0 = Call not on hold • 1 = Call on hold OnHold NOT NULL DBSMALLINT The kind of phone being used: • 0 = normal ACD/IP phone, or non voice task • 1 = remote phone, call by call • 2 = remote phone, nailed connection PhoneType NULL DBINT Identifies the Precision Queue for the call on which the Agent is currently working otherwise the value will be 0. PrecisionQueueID NULL DBINT Note This field is applicable to Outbound Option only. QueryRuleID NULL DBINT Code received from the peripheral indicating the reason for the agent's last state change. See Reason Codes, on page 675. Note ReasonCode is supported for the Not Ready and Logged Off agent states only. ReasonCode NULL varchar(32) For a mobile agent who is working remotely, current phone number. RemotePhoneNumber NULL DBINT Indicates whether the agent has requested supervisor assistance: • 1= Yes, the agent requested assistance. • 0= No, the agent did not request assistance. Note This field is applicable to Unified CCE. RequestedSupervisorAssist Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 46 All Tables Agent_Real_Time