McDewey

Table 5: Upgrade Scenarios Tasks Upgrade Scenario Preupgrade Task Obtain the required preupgrade COP file from https://software.cisco.com/download/home/ 270569179. To know more about the preupgrade files needed for your release version, see Preupgrade Tasks, on page 17. Single Node Setup: 1. Upgrade Unified CCX Using Web Interface, on page 22 Or Upgrade Unified CCX Using CLI, on page 23 2. Verify Version of Unified CCX, on page 26 3. Verify Status of Services, on page 26 11.6.x/12.0/12.5(1)/12.5(1) SU1/12.5(1) SU2 to 12.5(1) SU3 Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 20 Unified CCX Upgrade Unified CCX Upgrade Scenarios