/mcp• The messages can be deleted using the Message File Shredding Level setting in the Messaging Configuration page in Cisco Unity Connection Administration> Advanced System Settings. This is a system wide setting that ensures copies of messages are securely deleted by shredding the messages the specified number of times when they are deleted. The shredding can be done only when they have been hard deleted. Message Access Users can access new and saved voice messages using a touchtone or voice recognition conversation over phone. You can specify whether users can access the deleted messages. The users may also gain access to voice messages using Web Inbox, Messaging Inbox, Cisco Unified Personal Communicator, RSS reader or other applications. For information on accessing voice messages using RSS reader, see the Enabling Insecure RSS Connections, on page 239 section. Depending on the unified messaging service accounts, users may access email messages in an external message store using phone. Live Record Live record allows users to record conversations while they talk to callers. The recorded conversation is stored as a message in the user mailbox and the user can review it later, or redirect it to another user or group of users. Operators in your organization may find live record particularly useful. Live record is supported only for Cisco Unified Communications Manager integrations. The live record does not work for users who have full mailboxes. When a user with a full mailbox tries to record a call, the recorded conversation is not stored as a message in the user mailbox. Configuring Live Record Step 1 Add a live record pilot number to Cisco Unified Communications Manager: a) In Cisco Unified Communications Manager Administration, expand Call Routing and select Directory Number. b) In the Find and List Directory Numbers page, select Add New. The Directory Number Configuration page appears. c) In the Directory Number field, enter the directory number of the live record pilot number. d) In the Route Partition field, select the partition that contains voicemail port directory numbers. e) In the Description field, enter a description. f) In the Voice Mail Profile field, accept the default of None. g) In the Calling Search Space field, select the calling search space that includes the partition with all voicemail port directory numbers. h) In the Forward All field, under Destination, enter the voicemail pilot number for the voice messaging ports. i) In the Forward All field, under Calling Search Space, select the calling search space that includes the partition with all voicemail port directory numbers and select Save. Step 2 (optional) Configure Cisco Unified Communications Manager conference settings: a) In Cisco Unified Communications Manager Administration, expand System and select Service Parameters. b) On the Service Parameters Configuration page, in the Server field, select the name of the Cisco Unified CM server. c) In the Service list, select Cisco CallManager. In the Clusterwide Parameters (Feature - Conference), in the Drop Ad Hoc Conference field, select When Conference Controller Leaves and select Save. System Administration Guide 134 Messaging Message Access