/mcpStep 3 Create a routing rule for live record in Unity Connection: a) In Cisco Unity Connection Administration, expand Call Management and select Call Routing > Forwarded Routing Rules. b) On the Forwarded Routing Rules page, select Add New. c) On the New Forwarded Routing Rule page, enter a description in the Description field and select Save. d) On the Edit Forwarded Routing Rule page, in the Status field, select Active. e) In the Send Call To field, select Conversation. f) In the Conversation list, select Start Live Record and select Save. g) In the Routing Rule Condition section, select Add New. h) In the New Forwarded Routing Rule Condition page, select Forwarding Station. To the right of the Forwarding Station option, select Equals and enter the live record pilot number that you created in the To Add a Live Record Pilot Number to Cisco Unified CM field and select Save. Step 4 (optional) Adjust the live record beep interval: a) In Cisco Unity Connection Administration, expand System Settings and select Advanced > Telephony. b) In the Telephony Configuration page, enter value in the Live Record Beep Interval in Milliseconds field. (For more information on this field, see Help> This Page). c) Select Save. Step 5 Test the live record: a) From a user phone, dial an extension. b) After the dialed extension is answered, on the user phone, press the Confrn softkey to start a conference call. c) Dial the live record pilot number that you created in Cisco Unified Communications Manager. d) Press the Confrn softkey to join the Unity Connection live recorder with the conference call. e) After recording the phone conversation, hang up the user phone. Sign in to the voice mailbox for the user and listen to the recorded phone conversation. Broadcast Messaging System broadcast messages are different from regular voice messages in the following ways: • The users when sign in to Unity Connection using phone, immediately hear the number of broadcast messages they have and the system begins playing them. This happens even before users hear message counts for new and saved messages. • The sender of a broadcast message specifies the time for which the message is active. The system can broadcast the message till it is active. The message can be active for a day, week, month or for an indefinite time period. • The playback of a broadcast message can be interrupted by a user, for example, a user hangs up. The message plays again the next time when the user signs in to Unity Connection using phone. • The broadcast message can either be replayed or permanently deleted after a user has finished playing a system broadcast message. Users cannot respond to, forward, or save broadcast messages. • The users can receive an unlimited number of system broadcast messages even when they exceed the mailbox size limits and are no longer able to receive other messages. This is because the storage of broadcast messages is not included in the total mailbox size for each user. System Administration Guide 135 Messaging Broadcast Messaging