/mcpUsers that are the members of the Undeliverable Messages list receive either of the following: • Messages left by outside callers for recipients with mailboxes that cannot be located or have deleted, or • Non-delivery receipts (NDRs) that cannot be delivered to the original sender of a message. By default, the UndeliverableMessagesMailbox user is the only member of the Undeliverable Messages distribution list. You should add a user to the list to monitor and re-route any messages, if required. Undeliverable Messages All the users with mailboxes and the user templates assigned to the voicemail users are automatically added to the All Voicemail Users list. When the voicemail users or voicemail user templates are deleted, they are automatically removed from this list. The default users, such as operator and messaging system are not the members of this list. Note All Voice Mail Users By default, the All Voicemail-Enabled Contacts list has no members. You can add all the VPIM contacts as members of this list to address messages to all the users of the entire group. You can also add contact templates that are used to create VPIM contacts to this list. Adding contact templates ensure that the VPIM contacts further created are automatically added as members of this list. For information on VPIM, see the Networking, on page 121 chapter. Note All Voicemail Enabled Contacts Configuring System Distribution Lists This section includes information on creating a system distribution list in Unity Connection, defining the settings for the system distribution list, and adding alternate names of the distribution lists. You can also specify alternate names for the distribution lists if you want to use the voice recognition feature. The users say the display name using voice commands to address a message to the distribution list over the phone. For example, the distribution list name for the Technical Support department is IT. You would add the pronunciation spelling “Eye Tea” as an alternate name. You can also add “Help Desk” as an alternate name. You can manage the distribution lists using the Bulk Administration Tool. For more information, see the Bulk Administration Tool, on page 248 section. Note System Administration Guide 56 System Distribution List Configuring System Distribution Lists